Frequently Asked Questions

Get answers to the most common questions about our bamboo memory foam pillow.

How is this different from regular memory foam pillows?

Our pillow combines premium memory foam with a bamboo-derived viscose cover that naturally regulates temperature and resists allergens. The contoured design specifically supports cervical alignment, unlike flat memory foam pillows that can cause neck strain.

Is it suitable for all sleeping positions?

Yes! The contoured design works for back, side, and stomach sleepers. The memory foam adapts to your position while the cervical support maintains proper spinal alignment regardless of how you sleep.

How do I care for the pillow?

The bamboo cover is removable and machine washable. The memory foam core should be spot cleaned only and air dried. We recommend washing the cover every 2-3 weeks to maintain freshness and hygiene.

What's your return policy?

Since our products are personal-use items, we're unable to accept returns once they've been shipped. That said, if something isn't right — whether it's damaged, incorrect, or didn't arrive — just let us know within 7 days and we'll make it right. Your satisfaction matters to us.

How long does shipping take?

We offer free shipping on all orders within the continental United States. Shipping takes approximately 3–5 business days.

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